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Welcome to Tzhhab Store

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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

The available shipping methods vary depending on the location and shipping policy of each seller. Some common methods include:

Standard Shipping: Takes longer but is less expensive.

Express Shipping: Provides faster delivery at an increased cost.

Local and International Shipping: Cost and delivery time vary based on distance and location. Check the available shipping options during the checkout process.

Do You Ship Internationally?

Yes, we ship to many international destinations. Make sure to check the list of supported countries during the checkout process and select the appropriate international destination for you.

How Long Will It Take To Get My Package?

The delivery time depends on several factors such as:

The seller's location and the customer's location.

The chosen shipping method (standard, express, etc.).

The processing time of the order by the seller.

Weather conditions and unforeseen circumstances. Usually, an estimated delivery time is provided during the checkout process.

PAYMENT

What Payment Methods Are Accepted?

A variety of payment methods are accepted, including:

Credit/debit cards (Visa, Mastercard, etc.).

Online payment services like PayPal.

Bank transfer.

Cash on delivery (in some cases). Make sure to check the available payment options during the checkout process.

Is Buying On-Line Safe?

Is Buying On-Line Safe?

ORDER & RETURNS

How do I place an Order?

Start by logging in to your account.

Browse products and choose the one you want to purchase.

Click on the Add to Cart button.

Go to your shopping cart.

Review the details and quantity, then click Proceed to Checkout.

Enter shipping information, payment method, and click Place Order.

How Can I Cancel Or Change My Order?

Log in to your account.

Go to your order history.

Find the order you want to cancel or change.

Click on the order details.

Select the option to cancel or change the order.

Follow the prompts to complete the process.

Do I need an account to place an order?

No, But you need to have an account to track your order. You can easily create a new account during checkout. 

How Do I Track My Order?

Log in to your account.

Go to your order history.

Find the order you want to track.

Click on the tracking number.

Follow the delivery status updates.

How Can I Return a Product?

Check the return policy.
Initiate the return online.
Pack and ship the item.
Track the return.
Receive refund or exchange.